FAQs

To purchase our games, simply visit the game page and click the 'Buy Now' button. You will be directed to the checkout page where you can complete your purchase. We accept various payment methods for your convenience.

We accept major credit cards (Visa, MasterCard, American Express). All transactions are secure and encrypted for your safety.

No, you can purchase games as a guest. However, creating an account allows you to easily access your purchase history, download updates, and receive news about future releases.

Our games are available on multiple platforms including PC, Xbox, and PlayStation. Check the specific game page for detailed platform compatibility. We are continuously working to expand our reach to more platforms.

After completing your purchase, you'll receive an email with a download link and an activation key. You can also log in to your account (if you created one) to access your downloads at any time.

After completing your purchase, you'll receive an email with a download link and an activation key. You will be prompted to input your activation key when installing the game. Do not share your activation key with others, as each key is unique and works only with your account.

Yes, you can install and play our games on multiple devices as long as you adhere to the terms of our license agreement. Please note that some games may have platform-specific restrictions.

We offer refunds under certain conditions, such as if the game was purchased in error or does not function on your device despite meeting system requirements. Refund requests must be made within 14 days of purchase. Please see our Refund Policy for more details.

Yes, we regularly update our games to fix bugs, add features, and improve performance. If you've purchased the game, you'll be notified of updates via email or through your account, where you can download the latest version.

Absolutely! During checkout, just provide the recipient's email address. They will receive the link to download the game.

First, ensure your system meets the minimum requirements listed on the game’s page. Make sure your graphics drivers, operating system, and any necessary software (e.g., DirectX or .NET Framework) are up to date. If the problem persists, try reinstalling the game or running it as an administrator. For further assistance, contact us at technical@lootboxstudios.com.

This could be due to outdated drivers or conflicting software. Update your graphics card drivers and close unnecessary background programs. Lowering in-game settings, such as resolution or graphical effects, may also help. If the issue continues, please send us a detailed description of the problem, along with your system specs, at technical@lootboxstudios.com.

To improve performance, try reducing the game’s graphics settings in the options menu. Ensure your device isn’t running other resource-intensive applications in the background. If the problem persists, check if your hardware meets the recommended specifications. Feel free to contact our support team for additional troubleshooting at technical@lootboxstudios.com.

Make sure the download completed successfully and that you’re using the correct installer for your platform (e.g., Windows or Mac). Disable any antivirus or firewall temporarily, as they may block installation. If the issue continues, redownload the file and try again. For additional help, contact us with the error details at technical@lootboxstudios.com.